Privacy Policy

This Privacy Policy explains how Helix Realty Team, a team of Walzel Properties, LLC ("we," "us"), collects, uses and protects information when you visit helixrealtyteam.com (the "Site").

Information we collect

• Information you give us: your first and last name, email, phone number, property details and any message you send through our forms or calendar.
• Usage information: basic technical data such as browser type, device and pages visited, collected by our website host to run and secure the Site.
• Cookies: the Site uses only cookies needed to operate it and its forms. We do not use advertising or tracking pixels.

How we use your information

• To respond to your inquiry and schedule consultations.
• To deliver what you request, such as a property valuation or off-market property information.
• To send updates you have agreed to receive. You can opt out at any time.

How we share information

We do not sell your personal information. We share it only with service providers that help us run our business (such as our CRM, email and scheduling tools), with our sponsoring broker as required for supervision, or when required by law.

Text messages

We send text messages only if you opt in. Message frequency varies; message and data rates may apply. Reply STOP to opt out or HELP for help. Mobile numbers and text-messaging consent are not shared with third parties for their marketing purposes.

Your choices and rights

You may ask to access, correct or delete your personal information, or opt out of marketing, by contacting us below. Residents of certain states may have additional rights under their state's privacy laws; we will honor applicable requests.

Data retention and security

We keep information only as long as needed for the purposes above or as required by law, and we use reasonable safeguards to protect it. No method of transmission over the internet is completely secure.

Children

The Site is not directed to children under 13, and we do not knowingly collect their information.

Changes to this policy

We may update this policy. The effective date above shows when it last changed.

Contact us

Helix Realty Team · 15420 Ridge Park Dr, Houston, TX 77095 · (832) 715-7622 · [email protected]